Refund Policy

A premium purchase is refundable until the transfer process begins (the domain is unlocked or an authorization code is issued). Once the transfer has begun or completed, the sale is final — domain ownership has changed hands and cannot simply be “returned”.

If a registration fails after payment — for example the name becomes unavailable before the registrar confirms — you receive a full refund automatically. Completed registrations are generally non-refundable, because registries charge us immediately and do not refund us.

Renewal fees are refundable only where the registry permits deletion within its grace period; once that window passes, renewals are final.

Unused wallet balances can be refunded to the original payment method on request, less any amounts already spent.

Refunds go to the original payment method. Card refunds typically appear within 5–10 business days depending on your bank. To request a refund, contact support@useddomain.com with the domain name and order details.